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The day to day machinations of the retail industry as told by insider, Brian Brehmer. In the latest in his series, Brian recalls some of the brilliantly bogus refund claims brought about by the infamous ‘Dumpster Divers’.
Mouth open as he presses cold metal against each tooth. Leaning over me, he recites codes I don’t understand to his assistant. When it’s over, he smiles and tells me, to my surprise, that I have good teeth. Good, straight teeth. It means more to me than it should. I tell myself he says that to all his patients. Within reason.